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/data-breach/bank-of-america-third-party-breach-2024
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File EL-0321HighResolvedData Breach / Supply Chain / Third-Party Vendor Breach

Bank of America Third-Party Data Breach

Also filed as Bank of America Vendor Breach

Bank of America customer data exposed through Infosys McCamish Systems vendor breach, compromising deferred compensation and retirement plan data.

  • #financial-services
  • #banking
  • #supply-chain
  • #third-party-risk
  • #pii
Notoriety8/10
Event
1 Mar 2024
Disclosed
12 May 2024
Target
Bank of America
Scale
500K people
Status
Resolved

01Summary

Ransomware attack on Infosys McCamish Systems compromised Bank of America deferred compensation and retirement plan administration data. Customer names, SSNs, financial account details, and compensation information exposed. Bank's own systems were never breached - entirely through vendor. Prime example of third-party risk.

02Background

Christie's is one of the world's oldest and largest auction houses, established in 1766 in London. Annual sales exceeding $7 billion. Client base includes the world's wealthiest individuals and institutions.

03Key revelations

  1. 01Bank of America customer data compromised through vendor not bank's own systems
  2. 02Demonstrates third-party risk at scale

04Technical analysis

The ransomware group gained access through compromised third-party vendor credentials. They spent approximately two weeks mapping the network and exfiltrating data before deploying ransomware.

Attack vector
Compromised third-party vendor network at Infosys McCamish
Attack method
Ransomware encryption with data exfiltration (double extortion)
Initial access
Third-party vendor account compromise
Exfiltration
Data exfiltration during extended network reconnaissance before ransomware deployment

05Threat actor

Professional ransomware group with focus on hospitality sector. Demonstrated patience in network reconnaissance before deploying encryption across all systems including backups.

Attribution sources

  • BleepingComputer
  • Media reports

06Victims and impact

Countries affected

  • United States

07Data exposed

Data types

  • Customer names
  • SSNs
  • Financial account details
  • Compensation info
  • Retirement benefit data

08Financial damage

Sales disruption during critical spring auction season. Reputational damage with ultra-high-net-worth client base.

09Timeline

  1. 2024-03-01Vendor attack discovered
  2. 2024-03-10Bank confirms customer data exposed
  3. 2024-03-20Customer notification

10Reaction and fallout

Public reaction

Significant concern in the art world about client privacy and data security. Ultra-wealthy collectors expressed alarm about exposure of their art holdings.

Political impact

Discussions about cybersecurity requirements for major auction houses handling sensitive client data.

11Legal

UK ICO investigation into data protection practices.

Civil lawsuits

  • Potential lawsuits from affected high-net-worth clients

12Aftermath

Policy changes

  • Enhanced data protection requirements for art market participants

Security improvements

  • Complete IT security overhaul
  • Enhanced third-party vendor security reviews

13Significance and legacy

Significance

Demonstrated that even the most prestigious cultural institutions with the wealthiest clientele are vulnerable to ransomware.

Legacy

Sent shockwaves through the art world, leading to industry-wide reassessment of cybersecurity.

14Disclosure and media

Authentication
Breach notification and media coverage

Publishing organisations

  • BleepingComputer

15Field notes

  1. 01The attack occurred just days before Christie's major spring auction of a $200M+ art collection
  2. 02Some clients withdrew from auctions due to privacy concerns

16Resolution

Website and systems restored over several weeks. Client notification completed.

17Sources

References

  1. [1]BleepingComputer: Bank of America vendor breach
Fact sheetEL-0321

Dates

Event
1 Mar 2024
Started
9 May 2024
Duration
41 days
Discovered
9 May 2024
Disclosed
12 May 2024
Ongoing
No

Target

Organisation
Christie's International plc
Type
Corporation
Sector
Banking / Financial Services
Country
United States

Actor

Motivation
Data theft through ransomware on BPO vendor serving multiple financial institutions.
Attribution
Low
Arrested
No
Convicted
No

Data

People
500,000
Records
500,000
Sensitivity
Critical
Published
Yes
Sold (dark web)
No

Money

Crypto
Bitcoin

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